Overview

At Orlay Pet Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping address

  • Billing details

  • Order information

We only collect information necessary to process your orders and improve our services.

How We Use Your Information

Your information may be used for:

  • Processing and delivering orders

  • Customer support and communication

  • Order confirmation and updates

  • Improving our website and services

  • Preventing fraudulent activities

We do not sell, trade, or rent your personal information to third parties.

Payment Security

We take reasonable security measures to protect your personal information and payment details. However, no online transaction method is completely secure.

Cookies

Our website may use cookies to improve your browsing experience and understand website traffic.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services such as courier companies and payment providers to complete your orders. These services only receive the information necessary to perform their functions.

Data Protection

We are committed to keeping your personal information safe and secure against unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your information where applicable

Changes to This Policy

Orlay Pet Care reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our website contact page or official email.